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FAQ

Payment Terms and Conditions

 

  • All prices quoted are in Singapore Dollars (SGD).

  • All quotations are valid for 2 weeks from date of issue.

  • A deposit (50% of the full payment) is required to confirm any event/services/rentals.

  • Any work, designing, sourcing, and consultation will only start after the deposit is made.

  • The balance 50% payment is to be made in cash strictly on event day before the start of event.

  • All cheques are made payable to MAKORS EVENTS

  • In the event that cash payment cannot be prepared before the start of event, 100% full payment should be made to Makors Events 3 working days prior to the event.

  •  Breakage and damages to any equipment will be charged to customer accordingly.

  • All prices are strictly fixed and non-negotiable.

  • A transport surcharge of $50 is applicable for inaccessible venues such as Tuas, Jurong Island and Sentosa.

     

Postpone & Cancellations

 

  • If an event is cancelled within 14 working days from date of the event, full deposit will be forfeited.

  • If an event is cancelled more than 14 working days from the event date, 50% of the deposit will be forfeited.

  • If an event is cancelled within 7 working days from date of the event, 100% full payment will be required.

  • Postponing of an event is subjected to a $100 surcharge, subjected to availability, otherwise, client can choose to cancel the event and deposit paid will be forfeited.

  • Postponing of event can only be done at least 2 working days prior to the party/event.

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Conduct and Liability
 

  • Makors Events reserves the right to terminate the event immediately without refund if any of our staff members are subjected to verbal abuse by the client or their guests.

  • Makors Events will not be held responsible for cleaning up any mess generated as a result of the activities or by the attendees.

 

Equipment and Service
 

  • The client is responsible for providing a suitable environment for the setup and operation of our services. This includes access to necessary power outlets and sufficient space for equipment and activities.

  • If equipment rental (e.g., tables, carts) is included in your booking, the client will be held responsible for any damages or losses that occur during the event.

 

Force Majeure
 

  • Makors Events shall not be held liable for any failure to fulfill its obligations due to causes beyond its reasonable control, such as acts of God, acts of civil or military authorities, fires, floods, epidemics, quarantine restrictions, strikes, or delays in transportation.

 

We advise all our clients to thoroughly review these terms and conditions prior to confirming a booking with us.

 

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